AIIM - Social business systems - success factors for Enterprise 2.0 applications

This survey-based report examines the business drivers and adoption levels for Enterprise 2.0 technologies. It also looks at the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for the delivery of social business collaboration across the enterprise. The research focuses on three specific applications - enterprise Q&A, open innovation, and sales and marketing collaboration - and makes recommendations for maximizing the benefits of social business collaboration software.

Sponsor: Huddle