Cloud computing represents a major opportunity for IT. At the same time it presents challenges. Lines of Business are already by-passing IT and going directly to external cloud providers. Running workloads on external cloud provider infrastructure isn't necessarily a bad thing but to regain control, IT must begin to think and act like a cloud provider. This whitepaper talks about traditional versus cloud view of the IT Operations organization while addressing the business impact and key success factors and next steps, as why VMware for the IT Transformation.